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Frequently Asked Questions
It might be stressful when you’re working on a project to enhance your house and have to put it on hold due to unforeseen circumstances. We can assist you with any home improvement snag, whether you forgot to purchase the wainscoting cap you wanted, unintentionally cut a piece of crown moulding too short, or found a problem with your trim.
When you have run an American crown molding ceiling firm for as long as we have, you notice that customers frequently ask the same questions. Therefore, we have created a FAQs page so you can quickly get the answers to some of the most frequent questions we encounter daily to make this easier for our clients.
Please don’t hesitate to contact us if you can’t find the solution you’re looking for. We have a friendly customer care team ready to assist you with everything you want.
For purchases over $275 and within a 50-mile radius of any of our locations, we provide free next-day delivery. Within our delivery area, we charge a $50 delivery fee for purchases under $275. Regardless of the quantity ordered, we impose a $200 delivery fee for sites outside our 50-mile range.
If the components are not painted or cut, we accept all returned stock products within 30 days of the original purchase. Regrettably, we will only get the products as returns if you have painted or chopped any of them.
As part of our return policy, we provide two refund choices. We can return your funds using your original payment method, or we can maintain the amount as store credit on your account for future purchases. Please get in touch with us if you have any more queries or worries regarding our return policy.
We provide bespoke milling. We are pleased to work with you on any project, no matter the size because we know that there are instances when the vision for your project does not match any in-stock alternatives and you want something bespoke. The lead period for our custom milling is ten business days. For additional details, get in touch with your nearby shop here!
When purchasing our items in person at one of our stores, we accept cash payments and all major credit cards (Visa, American Express, Mastercard, and Discover). In addition, for your convenience, we accept all popular credit cards for online purchases.
Cove moulding, chair rail, and other trim forms should always be prepared before installation. Whether you are experienced in the procedure or not, we advise you to watch our video to understand how to set up our trim for installation. Please get in touch with us if you have any more inquiries regarding getting ready before installing the frame.
Your crown molding will look better for longer if you keep it clean. When the crown moulding is dusty, use a soft microfiber cloth to remove the dust. A mild cleaner and water solution in a spray bottle, followed by a quick wipe-down with a towel, should take care of any stains or grime on your mouldings.
Depending on who installs the molding and how much work is required, installation prices might vary substantially. Installing moldings yourself will be less expensive than hiring a professional installer. The ultimate cost of installing cove molding depends on various factors, so if you need to do it yourself, ask your contractor for a more thorough pricing breakdown.
Yes, we have closet supplies, including poles, shelving, hinges, pulls, brackets, and all the installation gear.
To cut out the intermediaries and pass on our material cost advantages to our clients directly, we built ties with local and foreign mills when we first launched our American moulding firm as a wholesale operation. Since there is no intermediary and no pointless markup, we can maintain our average cost lower than large box shops.